Optimal Design Manifest
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Optimal Design Manifest is a practical 'hands-on' book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish...
Format:Paperback
Language:English
ISBN:1716615747
ISBN13:9781716615740
Release Date:September 2020
Publisher:Lulu.com
Length:74 Pages
Weight:0.28 lbs.
Dimensions:0.2" x 5.5" x 8.5"
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