Recruiting staff and reducing turnover are amongst problems for business and franchise owners in today's competitive labour market. Lauer and Gebhart provide a pracitcal guide to finding, training and keeping good hourly workers in any service and retail business. They supply hundreds of recruiting and advertising tactics for attracting applicants and provide a complete people plan that uses motivation and employee incentives to reduce understaffing...
One of the toughest duties of running or managing a small or mid-size company is keeping good staff, especially those with jobs on the lower end of the pay scale. Lauer advocates starting with a plan and then hiring the right people and then training them. Far too many companies hire warm bodies and expect they can train them to be outstanding. Lauer points out the fallacy in that idea and explains why doing what is...
0Report
As Hiring Coordinator at a company with 50 department managers, I highly recommend this book not just to those who do the hiring, but also to those who supervise the work of others. The recommendations on how to make a job fun, and how to retain employees are right on the $$. The authors' experiences provide practical suggestions for hiring, training and retaining employees. It becomes evident that pay is only one factor in...
0Report