Members for Life
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Book Overview
In today's market, nearly every club has state-of-the-art equipment, comprehensive training programs, and qualified staff. Standing out from the competition is no easy task. If you want to set your club apart, you need more than professional expertise; you need superior customer service. Customer service is critical to the success of every club. Skillful marketing can bring in members for their initial purchase, but it's your level of service that...
Format:Paperback
Language:English
ISBN:0736000038
ISBN13:9780736000031
Release Date:February 1999
Publisher:Human Kinetics Publishers
Length:232 Pages
Weight:0.88 lbs.
Dimensions:0.6" x 6.1" x 9.0"
Age Range:18 years and up
Grade Range:Postsecondary and higher
Customer Reviews
1 rating
Excellent sales/marketing resource.
Published by Thriftbooks.com User , 18 years ago
Of all these type books I've read, Members for Life is the best yet. Great ideas/suggestions on getting members and keeping members in the health and fitness business. I highly recommend this and any other book from Human Kinetics.
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