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Paperback Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives Book

ISBN: 1490719458

ISBN13: 9781490719450

Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives

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Book Overview

How do you measure and report your IT services and processes? Which metrics matter the most to senior executives? Finally, here is a book that shows you how Not theory, but a practical guide that... This description may be from another edition of this product.

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