Measures of Quality & High Performance: Simple Tools and Lessons Learned from America's Most Successful Corporations
Based on extensive research with 19 organizations that have received the Malcolm Baldridge National Quality Award, this work explains how to improve quality and response time, reduce costs and gain... This description may be from another edition of this product.
Format:Hardcover
Language:English
ISBN:0814403778
ISBN13:9780814403778
Release Date:January 1998
Publisher:Amacom
Length:224 Pages
Weight:1.15 lbs.
Dimensions:0.9" x 6.2" x 9.2"
Customer Reviews
1 rating
FILLED WITH INFO, INSIGHTS, EXAMPLES AND ACTUAL PRACTICES.
Published by Thriftbooks.com User , 25 years ago
Based on an examination of 19 Baldrige winners, reveals 20 basic lessons, each discussed in separate chapters. Makes you aware of how a world-class organization measures quality and achieves high performance, and familiarizes you with current techniques. Filled with insights, examples, and actual practices; recommended. Reviewed by Gerry Stern, founder, Stern & Associates, author of Stern's Sourcefinder: The Master Directory to HR and Business Management Information & Resources, Stern's CyberSpace SourceFinder, and Stern's Compensation and Benefits SourceFinder.
Copyright © 2025 Thriftbooks.com
Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
