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Paperback Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee Book

ISBN: 0446394564

ISBN13: 9780446394567

Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee

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Format: Paperback

Condition: Very Good*

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Book Overview

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

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