Most management books tell you how to manage. Church's book also tells you how to BE managed, although not how you can get out of hot water if you run up against somebody like the Lemon chap or the Popsicle dean. If you already know these things, pat yourself on the back. If you're a new boss or entrepreneur, you'll be tickled to discover that Olive's tips work. She probes human behavior, revisits the past and looks to the future, as you motivate...