Managing Service in Food and Beverage Operations with Answer Sheet (Ahlei) & Managing Service in F&b Operations Online Component (Ahlei) -- Access Car

by American Hotel & Lodging Association, Philip J. Hickey, Ronald F. Cichy Ph.D. NCE CHA, et al.

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Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

Format:Hardcover

Language:English

ISBN:0133380017

ISBN13:9780133380019

Release Date:August 2013

Publisher:Educational Institute

Related Subjects

Business Business & Investing

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Managing Service in Food and Beverage Operations with Answer Sheet (Ahlei) & Managing Service in F&b Operations Online Component (Ahlei) -- Access Car

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