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Paperback Managing Service Delivery Processes: Linking Strategy to Operations Book

ISBN: 0873896750

ISBN13: 9780873896757

Managing Service Delivery Processes: Linking Strategy to Operations

The quest for value drives customer behavior in the services marketplace. This book focuses on complex service processes, and is written for professionals, semi-professionals, and technical workers... This description may be from another edition of this product.

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Format: Paperback

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We receive 1 copy every 6 months.

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