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Business & Investing Books > Job Hunting & Career Books
Hardcover Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience Book
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ISBN: 1439060320

ISBN13: 9781439060322

Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience

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Format: Hardcover

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Book Overview

MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept of treating customers as guests and creating a "WOW" experience... This description may be from another edition of this product.

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