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Hardcover Managing Quality Fads: How America Learned to Play the Quality Game Book

ISBN: 0195122607

ISBN13: 9780195122602

Managing Quality Fads: How America Learned to Play the Quality Game

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Format: Hardcover

Condition: Very Good*

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Book Overview

Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning.

A longtime student of the Japanese and American quality movements, Cole focuses on the response of American industry to the challenge posed in the early 1980s by high quality goods from Japan. While most American managers view this challenge as slowly but successfully...

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