Managing Public Disputes: A Practical Guide for Professionals in Government, Business, and Citizen's Groups

by Susan L. Carpenter

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Book Overview

For more than a decade, Managing Public Disputes has beenthe first choice, hands-on guide for managers, offering usefulinstructions for handling a wide range of large and small publiccontroversies from the national to the community level. Itincludes:
* Ten proven principles for managing conflict
* A comprehensive framework with step-by-step procedures forcreating productive outcomes
* Seven illustrative case examples
* Detailed advice...

Format:Paperback

Language:English

ISBN:0787957429

ISBN13:9780787957421

Release Date:July 2001

Publisher:Jossey-Bass

Length:320 Pages

Weight:1.00 lbs.

Dimensions:0.9" x 6.0" x 9.0"

Related Subjects

Business Business & Finance Business & Investing Economics Health, Fitness & Dieting Health, Fitness & Dieting Labor & Industrial Relations Leadership Management Management & Leadership

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Managing Public Disputes: A Practical Guide for Professionals in Government, Business, and Citizen's Groups

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