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Managing Customers as Investments: The Strategi... B00A2KJOZK Book Cover

Managing Customers as Investments: The Strategi...

Edition Description

What's a customer really worth? Can you find out, without endlesslycomplex modeling? And once you know, what should you do with thatknowledge? "Managing Your Customers as Investments" has the answers.You'll learn simple ways to get reliable customer value information--ina form...

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Format:Paperback
Language:English
ISBN:B00A2KJOZK
Format: Paperback
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Managing Customers as Investments: The Strategi... 0131428950 Book Cover

Managing Customers as Investments: The Strategi...

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Format:Hardcover
Language:English
ISBN:0131428950
Format: Hardcover
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Managing Customers as Investments: The Strategi... 0132161613 Book Cover

Managing Customers as Investments: The Strategi...

Edition Description

It is more important than ever for companies to objectively assess the value of their customers. But conventional measures of 'customer lifetime value' haven't been linked to overall business value, and haven't been useful to senior managers. This book overcomes both shortcomings.Through...

Edition Details
Format:Paperback
Language:English
ISBN:0132161613
Format: Paperback
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