Loose Leaf for Service Management: Operations, Strategy, Information Technology
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Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global...
Format:Loose Leaf
Language:English
ISBN:1265431221
ISBN13:9781265431228
Release Date:March 2022
Publisher:McGraw-Hill Companies
Length:544 Pages
Weight:2.11 lbs.
Dimensions:0.8" x 8.3" x 10.9"
Grade Range:Postsecondary
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