Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior

I am a doctoral student in Information Science and reading the first edition of this book as a textbook in one of my MLS courses 4 years ago is what inspired me and motivated me to apply for a PhD program. I have read hundreds of books and thousands of articles in the field of User Studies and Information Seeking since then, but I keep coming back to this book again and again as it is like a refdesk full of information about all the major works in the field, and organized in a very easy-to-comprehend manner. I like the second edition even better on account of the added Glossary. Thank you, Dr. Case, for doing all the hard work to compile such an expansive literature review and a wonderful and thought-provoking introduction to the research in my field!

I am using it in a graduate course I am taking and have found it to be very easy to read. It does a good job of describing the various theories concerning information seeking behavior and provides decent examples.

This book had all the information I needed. I am a graduate student working on a dissertation in health care, I found the background and theory very useful.

I'm currently enrolled in a doctoral program in Information Science and, while this book isn't the sum total of all LIS knowledge, I've found it invaluable as a reference on Information Seeking. Few other places will you find this level of literature review laid out in such a compact way. I use it nearly every day in my studies and I'm grateful that Don Case wrote it. It's a roadmap and guidebook for my studies.- A reader from Texas