Long Term Care Customer Service Instructor's Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working

by Rob Anderson

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Long Term Care Customer Service is designed to accelerate your staff's skills and your resident's satisfaction. Your facility's benefits include: -A systematic and simple method for improving customer service skills-Learning sessions as short as 15 minutes -Practical skills your front line can apply immediately to improve...

Format:Paperback

Language:English

ISBN:1495368793

ISBN13:9781495368790

Release Date:March 2014

Publisher:Createspace Independent Publishing Platform

Length:176 Pages

Weight:1.26 lbs.

Dimensions:0.4" x 8.5" x 11.0"

Related Subjects

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Long Term Care Customer Service Instructor's Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working

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