Leading Through Collaboration: Guiding Groups to Productive Solutions

Leading Through Collaboration is loaded with practical tools to help any leader deal more effectively with conflict. The book is not just theory; it is loaded with real examples from the author's wealth of experience. He writes about how effective collaboration requires both attitudes and skills and he helps readers develop both. I've mediated over 1,500 employment disputes and this is one of the best books I've seen on facilitating collaborative problem solving. I strongly recommend it.