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Hardcover Keeping Your Cool Under Fire: Communicating Non-Defensively Book

ISBN: 0070692505

ISBN13: 9780070692503

Keeping Your Cool Under Fire: Communicating Non-Defensively

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Recommended

Format: Hardcover

Condition: Very Good*

*Best Available: (missing dust jacket)

$12.79
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Customer Reviews

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"It's Great" -- 20 years later!

The title is a quote by a Marriage and Family Therapist who just saw the book yesterday. I'm the author and feel great that it is still that valuable. Keeping your cool by listening, trusting and keeping focused on desired results may be even more vital today. Do you think we need an update?
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