Your one stop shop for ITSM and ChaRM in SAP Solution Manager! Learn what's new in SolMan 7.2, including requirements management, service request management, and an SAP Fiori-based launchpad. Build a solid ITSM foundation and explore incident/problem creation, processing, and closing. Configure SolMan 7.2 per your business requirements with this step-by-step guide. Dive into ITSM and harness ChaRM!
ToolsUnderstand ITSM and ChaRM in...