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Paperback Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware Book
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ISBN: 9401806144

ISBN13: 9789401806145

Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware

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'This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

"Create, Deliver and Support" module provides IT practitioners with an understanding of service quality and...

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Format: Paperback

Condition: New

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