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Paperback It Service Management: A Guide for Itil Foundation Exam Candidates Book

ISBN: 1906124930

ISBN13: 9781906124939

It Service Management: A Guide for Itil Foundation Exam Candidates

ITIL(R) and IT service management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The objective of the ITIL Service Management framework is to provide guidance applicable to all types of organisations that provide IT services to businesses.

The framework is neither bureaucratic nor unwieldy if used sensibly...

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Format: Paperback

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