1so 9001: 2000 Management Responsibility in a Nutshell--A Concise Guide for Management

Management responsibility takes on a new dimension in ISO 9001:2000. This book gives managers a concise guide about the changes to management's role to meet the ISO 9001:2000 requirements. This book focuses on management responsibility, management commitment, quality planning and objectives, management review, customer, and continuous improvement. After the publication of ISO 9000:2000 In a Nutshell Authors Jeanne Ketola and Katty Roberts offer again a very concise and easy to use guide this time on Management Responsibility. This is guide on section 5 of the ISO 9000:2000 standard and explains the intent of each standard subsections and offer tips for implementation.