Introduction to Quality Management & Engineering [With *]

I have struggled over acceptance sampling terminology and concepts over the years.. almost the whole duration of my student life in the USA, and working life in Malaysia both in the industry and the academia.This book explains very clearly the interpretation and use of the OC curves. It tells me especially what AQL and LTPD are, it also tells me why the producer's risk is related to AQL while LTPD is related to consumer's risk (read page 79-80).This is the first time in my academic career (as a lecturer in the Malaysia Science University) that I have gone further (and more confidently) in explaining about OC curves. This book has certainly enlightened me v-e-r-y m-u-c-h on acceptance sampling. I have actually used many different books for my other operations management classes but I hit the wall when I come to OC curves.This book also proves my assumption about the sigma in Cpk wrong (read page 70 line #1.) Had it not been for this book, I would have continued to assume that the sigma (in Cpk) is the same sigma as in variance (sigma squared).This book is succint. Straight to the point and in clear language. The authors do not "beat around the bush". The figures clearly explain the concepts talked about in a particular section for example fig 5.5, and also figure on page 73.This book has enlightened me, and uncovered many of my wrong assumptions. More to go. Yet to savor the rest of the book.I would certainly recommend this book to practitioners or students who are serious about quality.