Interviewing in Action in a Multicultural World

Great book in great condition! Fast shipping and product came exactly as described! Would buy from this user again anytime!

Interviewing in Action in a Multicultural World (with DVD) I can honestly say I never thought I would be excited to read a textbook, but Interviewing in Action is an amazing text. Although I have had over ten years of experience in the human services field, I had gaps in my skill set that I wasn't aware of. Murphy and Dillon's book present's all aspects of interviewing in an accessible and easy to follow manner. Moreover, Interviewing in Action includes and amazing supplemental video (improved from the previous VHS version, it includes a DVD with updated content so it's easier for students to watch it directly on their computer. Interviewing in action provides individuals with the opportunity to observe seasoned interviewers at work. You learn not only from their success, but from their mistakes as well. The video presents and open and realistic view of client/clinician experience. I also like how the book talks about self-care, ethical issues, and provides a small resource guide to help you start relevant discussions that build off the class exercises included in the book. In my current work as a mediator for a county facility, my coworkers and co-mediators frequently comment on the skill with which I interview my clients. Naturally, I owe partial credit to my instructor; however, Interviewing in Action provided me with the client focused perspective needed to be successful. This book will benefit anyone in the Human Service disciplines, including Human Resources, Psychology, Social Work, and, naturally, Human Services. I highly recommend this book and commend Bianca Cody Murphy and Carolyn Dillon for taking care to revise it only when there is something important to add, instead of revising it simply for additional profit. I highly recommend this book.