Interpersonal Skills at Work
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Book Overview
In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key...
Format:Paperback
Language:English
ISBN:0415227763
ISBN13:9780415227766
Release Date:June 2002
Publisher:Routledge
Length:320 Pages
Weight:1.12 lbs.
Dimensions:0.9" x 6.2" x 9.2"
Related Subjects
Applied Psychology Business Business & Finance Business & Investing Economics Health, Fitness & Dieting Health, Fitness & Dieting Interpersonal Relations Management Management & Leadership Mental Health Occupational & Organizational Politics & Social Sciences Psychology Psychology & Counseling Relationships Skills Social SciencesCustomer Reviews
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