Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry

Quinn's tome intellectually addresses the macro-economic trend of moving manufacturing, especially business-to-business durable goods, to a strategic enterprise model which instead of selling goods, will sell services that imbed the product that they manufacture. The intensity of Quinn's work is formidable! It has the same "feel" of a Peter Drucker work. ...which is a compliment to any author. This is not light reading....but it is worth every minute of effort