Institutional Memory as Storytelling: How Networked Government Remembers
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How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the...
Format:Paperback
Language:English
ISBN:1108748007
ISBN13:9781108748001
Release Date:December 2020
Publisher:Cambridge University Press
Length:75 Pages
Weight:0.26 lbs.
Dimensions:0.2" x 6.0" x 9.0"
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