Conceptualizing and Theorizing about IT-Enabled Services.- Exploring the Diversity of Service Worlds in the Service Economy.- ICTs and Global Working in a Non-Flat World.- Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study.- Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study.- Service System Innovation.- Rhizomatic Informatics: The Case of Ivy University.-...