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Paperback Incident Management for Operations Book

ISBN: 1491917628

ISBN13: 9781491917626

Incident Management for Operations

Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation.

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Format: Paperback

Condition: New

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