Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

by Micah Solomon

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Book Overview

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field.

Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational...

Format:Hardcover

Language:English

ISBN:1400214920

ISBN13:9781400214921

Release Date:January 2020

Publisher:HarperCollins Leadership

Length:240 Pages

Weight:0.90 lbs.

Dimensions:1.0" x 6.0" x 9.1"

Related Subjects

Business Business & Investing Economics

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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

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