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Paperback Hrm in Tourism and Hospitality: International Perspecives on Small to Medium-Sized Enterprises Book

ISBN: 0304704113

ISBN13: 9780304704118

Hrm in Tourism and Hospitality: International Perspecives on Small to Medium-Sized Enterprises

The international market for tourism and hospitality products is becoming increasingly dynamic and competitive. Globalization, deregulated labour markets and changing demographics all contribute to the difficult task of managing service delivery - particularly for smaller firms, which must recognize that they are different from their larger counterparts, and must be able to adapt to new conditions. In particular, the role of employees is crucial,...

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Format: Paperback

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