Written by a highly regarded, well-known figure in the field. Features a clear and accessible writing style. Contains new sections on the use of technology in the front office. This description may be from another edition of this product.
They don't always teach you everything you need to know in hotel/motel management courses. This book includes all those unexpected situations that you might be faced with in the industry. It is informative and written in a way that is easy to read. A true friend in time of need.
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