Health Care Managers in Transi

For the health care professional and staff, this valuable book is easily accessible in its length, writing style and content.We have used it as an enhancing adjunct to training programs in health care leadership,teamwork and customer service. The list of questions in each chapter provides an excellent discussion format for the individuals in medical practices and hospital departments to work together, before, during or after training to continuously improve the quality of their work - as partners in caring. Peter F. McGuire, MD President, Healthcare Dynamics Inc.