Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference

For health care executives who want to see positive, lasting changes in their organizations, a must read. This is a very thorough yet simple guide with explicit instructions and tools for how to get the right people in the right seat and continually doing the right thing for the right reasons. I was pleasantly surprised that the author was able to take such a complex organizational structure and develop simple procedures for achieving excellence. Want safety and quality in healthcare, adopt the principles of this book and you can achieve success. Reads like a novel, well worth the investment in money and time. Our entire management team has read this book and is adopting the principles to ensure all are doing worthwhile work and making a difference each day in someone's life.

Quint has an amazing way of always connecting, always reducing the complexity and showing the way to simplicity in the pursuit of excellence. His advice and coaching tips are real-world and real-time and shouldn't be thought of as exclusive to healthcare. It would be difficult to make it to the end without identifying one or two leadership-enhancing behaviors....ready to be put to use tomorrow. Having attended his speaking engagements, I can share that "Hardwiring Excellence" is like an extended conversation with Quint.

You simply must read this book. This clearly demonstrates how to take complex situations and make them easy to understand by connecting to purpose, worthwhile work and making a difference. I now remember why I got into healthcare in the FIRST place. I am a better leader because of these Principles.

Putting the prescriptive elements of this book into practice will create results for any organization. This book not only tells you why but tells you how.

Quint Studer has been making a difference in healthcare for years. His nine principles have been proven successful many times over in organizations large and small throughout the nation. Hardwiring Excellence is a primer of how the nine principles can help an organization achieve excellence. It is a step by step guide that provides an entertaining combination of wonderful stories and practical information that works. You will read and re-read this book many times over, and it will take you on a journey to achieve excellence that you never thought possible.