In the spirit of Nickel and Dimed, a necessary and revelatory expose of the invisible human workforce that powers the web--and that foreshadows the true future of work.
Hidden beneath the surface of the web, lost in our wrong-headed debates about AI, a new menace is looming. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft,...
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