Get What You Pay for . . . . or Don't Pay at All

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The fundamental right of all consumers is satisfaction. Yet most consumers fail to let businesses know of their dissatisfaction with a product or service. They would rather replace the defective item and complain to friends than exercise their consumer rights. Get What You Pay For or Don't Pay at All is the definitive resource manual for effective consumer action. It includes winning strategies and psychological principles for complaints that can...

Format:Paperback

Language:English

ISBN:0517880482

ISBN13:9780517880487

Release Date:September 1994

Publisher:Three Rivers Press (CA)

Length:260 Pages

Weight:1.20 lbs.

Dimensions:0.8" x 7.5" x 9.2"

Related Subjects

Business Business & Investing Reference

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Get What You Pay for . . . . or Don't Pay at All

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