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The fundamental right of all consumers is satisfaction. Yet most consumers fail to let businesses know of their dissatisfaction with a product or service. They would rather replace the defective item... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0517880482

ISBN13:9780517880487

Release Date:September 1994

Publisher:Three Rivers Press (CA)

Length:260 Pages

Weight:1.20 lbs.

Dimensions:0.8" x 7.5" x 9.2"

Related Subjects

Business Business & Investing Reference

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