As someone responsible for getting-and keeping-your manufacturing facility on track, do you ever ask yourself: Why do we always seem to be in a state of mass confusion? Is it possible to ship the product on time? How do we meet our customers' demands without promising too much and delivering too little? Why are costs continually rising, and what can be done to curb them? Written by James Correll and Norris Edson, two principals with Oliver Wight,...