Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale

This book introduces a good system for companies to be very successful. As the book points out "making money" is what many business managers have on mind, but actually establishing a correct and clear vision is a very important factor. This concept makes me think many government officials don't have a proper vision, so the government failed to run the country properly. I think lots concepts in this book are very important for business, such as: Always help your team reach its full potential. "Be generous and hearty in your approbation and praise." This is an excellent book for managers, everyone, or even all government employees! Sam Song Author, Learning Chinese The Easy Way with great fun and joy!

Khoury's Frontline Profit Machine provides the solution for increased profitability with his "how-to" approach for transforming a "vanilla" order taking organization to one based on superior customer service. He outlines, in a clear and concise manner, steps for recruiting top talent, creating the right environment, and motivating sales staff that will increase employee satisifaction and ensure customers keep coming back. I highly recommend this book to anyone who's on the frontline, managing one, and to anyone who owns a business.

You can turn any team into a winning team with the right leadership. "Frontline Profit Machine: The Blueprint for Exploding Profits with Your Existing Sales and Service Team" is a guide to increasing a company's profits without any radical human resources changes. Claiming a potential 100% increase in a business's profits, Ziad Y. Khoury does well in his approach to inspire business to drive themselves further. "Frontline Profit Machine" is worth considering for any business that could do better.

"Revolutionary. That's how I would explain this book in one word. It's a reminder that the way we treat our employees is the way they will treat our customers. In our creative consulting and media business, we found a lot of great ways to work with our clients to educate them about what we do, the best products we can offer them and that creates a team approach instead of an us vs. them approach. Great book!"

The book walks you through a complete "equation" on how to revolutionize your business with a focus on dramatically improving your bottom line. It provides the knowledge needed to create a great culture in your company, improve customer relations and hire, motivate, enable and retain the right people. The book provides a set of principles and a practical approach for implementing critical changes required for any business to not just survive but to thrive in this or any economy. It will change the way you look at your business. I found myself reading each chapter, then going back, re-reading, highlighting and taking notes on what I can do in my business to achieve our highest potential. I highly recommend this book. It is is a must read.