Front Office Operations & Management

by Ahmed Ismail

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Book Overview

For Hotel Management training in both large chains and smaller organizations, as well as meeting professionals, this book introduces concepts of organization, communication, ethics and policy within a hotel. The primary focus is the front office, housekeeping, reservations and night audit departments. Other departments are discussed to provide and understanding of how these departments relate to the front office and how they operate to enhance the...

Format:Paperback

Language:English

ISBN:0766823431

ISBN13:9780766823433

Release Date:December 2001

Publisher:Cengage Learning

Length:355 Pages

Weight:0.70 lbs.

Dimensions:0.8" x 8.1" x 9.4"

Related Subjects

Business Business & Finance Business & Investing Economics Entrepreneurship Guides Hospitality, Travel & Tourism Industries & Professions Job Hunting & Careers Management

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