Foundations of Service Science: A Pragmatic Approach
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Most of us are users and providers of services. In spit of the predominance of services in modern society, we actually know very little about them -- no best practices, no principles, no theories. This book provides information on services for people in business, governement, and education. If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science. Service in itself can be...
Format:Paperback
Language:English
ISBN:1440106533
ISBN13:9781440106538
Release Date:December 2008
Publisher:iUniverse
Length:220 Pages
Weight:0.72 lbs.
Dimensions:0.5" x 6.0" x 9.0"
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