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Paperback Fit for Purpose: How Modern Businesses Find, Satisfy, & Keep Customers Book

ISBN: 1732821216

ISBN13: 9781732821217

Fit for Purpose: How Modern Businesses Find, Satisfy, & Keep Customers

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Book Overview

From the best-selling author of Kanban: Successful Evolutionary Change for Your Technology Business, David J Anderson, together with Alexei Zheglov, teaches you how to answer these questions and more. . . .

How do you know whether a change is an improvement?

When is an improvement a step too far?

When might you be overserving your market?

How do you create the right metrics to catalyze improvements?

How can you use...

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