Get set for a wild ride as Dr. Andy Young takes you on an "up close and personal" journey into the world of crisis negotiation. Walk with him into the electric tension of adrenaline-charged crime scenes poised precariously on a razor's edge between triumph and tragedy. Experience a 360-degree panorama of hostage situations from the vantage points of SWAT teams, police, victims, the bad guys, and the people who bring calm and reason to these dicey...