Exploring Service Productivity: Studies in the German Airport Industry

by Claudia Lehmann

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Systematic literature review on service productivity.- Service productivity from a provider's perspective, a customers' perspective, and an operations perspective.- An interactive service productivity model.

Format:Paperback

Language:English

ISBN:3658230355

ISBN13:9783658230357

Release Date:July 2018

Publisher:Springer Gabler

Length:344 Pages

Weight:0.97 lbs.

Dimensions:0.8" x 5.8" x 8.3"

Related Subjects

Business Business & Investing Economics

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Exploring Service Productivity: Studies in the German Airport Industry

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