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Hardcover Experience Is Everything: Winning Customers' Hearts, Minds & Wallets in the Era of NOW CX Book
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ISBN13: 9798985200201

Experience Is Everything: Winning Customers' Hearts, Minds & Wallets in the Era of NOW CX

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Format: Hardcover

Condition: Like New

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Book Overview

The on-demand digital economy and the higher-than-high standard set by companies like Amazon have created a new kind of consumer -- a NOW Customer. They are always on (and always online) and expect... This description may be from another edition of this product.

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