Exits, Voices and Social Investment: Citizens' Reaction to Public Services

(Part of the Theories of Institutional Design Series)

by Keith Dowding and Peter John

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Book Overview

Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1107484189

ISBN13:9781107484184

Release Date:January 2015

Publisher:Cambridge University Press

Length:206 Pages

Weight:0.62 lbs.

Dimensions:0.4" x 6.0" x 9.0"

Related Subjects

Business Business & Investing Political Science Politics & Social Sciences

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Exits, Voices and Social Investment: Citizens' Reaction to Public Services

(Part of the Theories of Institutional Design Series)

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