Even Monkeys Fall From Trees

Name: If you think you know all about customer service, read this book.
Item: Even Monkeys Fall From Trees
Rating: 5
Author: Thriftbooks.com User

by Doug Lipp

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Book Overview

Outstanding customer service is a balance of technical expertise and interpersonal skills. Balance…a simple concept, yet something that is missing in the customer service and leadership approaches... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0970764804

ISBN13:9780970764805

Release Date:March 2001

Publisher:Hickethier Publishing Internat

Length:179 Pages

Weight:0.66 lbs.

Age Range:19 years and up

Related Subjects

Business Business & Investing Industries & Professions Management Management & Leadership

Customer Reviews

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If you think you know all about customer service, read this book.

Published by Thriftbooks.com User , 18 years ago

This is a fantastic book to help you gain another perspective on hospitality. Doug Lipp is writing in such a nice manner, this book is the prefect gift for anyone in the Hospitality field. It will make their day. I surely made my day.

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Even Monkeys Fall From Trees

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If you think you know all about customer service, read this book.

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