Evaluation Methodology Basics: The Nuts and Bolts of Sound Evaluation

Jane Davidson's work finally makes possible the creation of the 'Evaluative Organization'. We've been told for years that the highest performing companies learn and adapt to changes in their environment or customer needs. But no one until now has given us the 'nuts and bolts' regarding how to become such an organization. Davidson offers exceptional insights and step by step guides for implementing these techniques. She begins by clarifying the different theories of evaluation in plain English. But more importantly, she lays out in startling detail how one goes about executing these theories to address the most basic but crucial questions confronting any business: 1) What should we be doing and 2) How well are we doing it? One of the most important books published in the last five years.