Essentials of Credit, Collections, and Accounts Receivable

I've worked in Credit/Collections for around 15 years. I picked up Mary's book because I was out of the field for many years to stay home with my kids, and now I'm ready to get back into it but wasn't sure if I remember everything. Mary could have been descibing my life as a credit person and all that they go through. I have not forgotten a thing, and could have added to the book myself. In fact I'll be writing my own book about the field enhanced with rapport building skills based on NLP teaching techniqes that will help you get the money in quicker. So If you're looking to pursue a career in credit, I can attest that this book covers all the important stuff from dealing with unearned discounts and decductions, to the reality of dealing with less supportive departments in your company. I'm glad I read it.