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Hardcover Engaging Public Sector Clients: From Service-Delivery to Co-Production Book

ISBN: 0230223761

ISBN13: 9780230223769

Engaging Public Sector Clients: From Service-Delivery to Co-Production

Introduction: Client Co-Production of Public Services The Co-Production Concept Clients in the Public Sector Legal Compliance, Regulation and Co-Production Theoretical Constructs and Methodology Postal Service Customers as Co-Producers Long-Term Unemployed People as Co-Producers Taxpayers as Co-Producers Client Co-Production: An Exchange Perspective Managing for Client Co-Production Implications

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Format: Hardcover

Condition: New

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