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Business & Investing Books > Marketing & Sales Books
Paperback Emotional Intelligence for Sales Success: Connect with Customers and Get Results Book
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ISBN: 0814430295

ISBN13: 9780814430293

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

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Format: Paperback

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Book Overview

Even skilled salespeople buckle in tough selling situations--getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.

Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers...

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